Regarding questions or problems with RSP / SIRA (Device-Management, Connectivity, Tool-Problems, account issues) please contact your local Partner-Support-Desk via the known ways (e.g. Ticket system in Partner-Portal).

Always provide the following information for all requests please:

  • Company / Partner
  • First Name, Surname
  • RSP login, SPA login
  • Phone number, E-Mail
  • Subject
  • Message (including RSP Device information, detailed error description, screenshots if possible, etc.)

Vielen Dank! / Thank you!

Mit freundlichen Grüßen / With kind regards,
Global Remote Service Operation